PRIVACY POLICY

Effective Date: September 2026

Business Name: Després & Co.

At Després & Co., we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage our services.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

  • Contact Data: Name, email address, and phone number (collected via trial block bookings or discovery calls).

  • Business Data: Course platform URLs, social media handles, and business goals shared during consultations.

  • Technical Data: IP addresses and cookies (collected automatically via our website to improve user experience).

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule discovery calls or trial blocks

  • Deliver services and products

  • Send updates, newsletters, or marketing emails (if you opt in)

  • Improve website performance and user experience

  • Manage client relationships through our CRM system

We do not sell or rent your personal information.

3. Data Sharing & Third Parties

We do not sell or rent your data to third parties. We only share information with trusted tools necessary to run our business, such as:

  • CRM/Email Service Providers (e.g., GoHighLevel, Freshdesk).

  • Course Platforms (e.g., Thinkific, AccessAlly) — used to deliver services on your behalf, not to collect data for our own purposes.

  • Scheduling Tools (e.g., Google Calendar).

  • Payment Processors (e.g., Stripe, PayPal).

4. Data We Process on Your Behalf (Student Data)

Course operations work means we're often given access to your course platform, CRM, or support inbox — which contains your students' personal data (names, emails, enrollment records, and support communications), not just yours.

In this context, Després & Co. acts as a data processor, not a data controller: we access and handle student data solely to perform the services you've engaged us for (e.g., answering a support ticket, resolving an enrollment issue), under your instruction and on your behalf. We do not use student data for our own marketing, do not share it with third parties beyond what's needed to complete the task, and do not retain it beyond the length of the engagement. You, as the course creator, remain the data controller responsible for your students' data and for ensuring your own privacy practices and student agreements comply with applicable law.

5. Security & Operational Integrity

We implement industry-standard security measures to protect your data and any student data we access on your behalf. As a Proactive Partner, we ensure that any passwords or access keys you share with us are stored in encrypted password managers and are only accessed by authorized team members.

6. Your Rights

You have the right to:

  • Access — request a copy of the personal data we hold about you.

  • Rectification — request that we correct inaccurate or incomplete information.

  • Erasure — request that we delete your information, subject to any legal or contractual retention requirements.

  • Restrict or object to processing — ask us to limit how we use your data, or object to certain uses (e.g., marketing).

  • Data portability — request your data in a portable, commonly used format where applicable.

  • Withdraw consent — for marketing emails, at any time by clicking "Unsubscribe."

  • Lodge a complaint — with your local data protection supervisory authority (e.g., the ICO in the UK) if you believe your data has been mishandled.

These rights apply to all visitors and clients, and are extended in line with UK/EU GDPR standards for clients and students based in the UK or EU, regardless of where Després & Co. is legally based.

7. Cookies

Our website uses cookies to analyze traffic and personalize content. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

8. Contact Us

If you have any questions about this Privacy Policy or how your data — or your students' data — is handled, please contact us at any of our Social Media Accounts:

FAQs

What services do you offer?

We specialize in high-level technical support, including Expert Sales Funnels, Website Management, and Streamlined Systems designed to give you your time back. We handle the "heavy lifting" so you can lead.

How do I know if we’re a good fit?

We partner with heart-centered entrepreneurs who value Operational Integrity and a Heartfelt Connection. If you're looking for a partner who takes full ownership of your tech with minimal supervision, let's chat!

Do you handle Social Media Management (SMM)?

Yes! As a PH-based SMM and Virtual Assistant, I help build digital legacies by managing your online presence and systems with heart.

How do I get started?

The first step is a complimentary Discovery Call! ✨

This allows us to discuss your vision and how we can best support your growth. You can Send us a Message.

What is your experience level?

I bring over 6 years of global experience in high-level technical and administrative support. My background ensures your business is in expert hands.

DESPRÉS & CO.

"Fifteen years of getting it done — seven of them running a course platform."

Course operations support for creators and coaches — so you can focus on your students, not your inbox.

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© 2026 Després & Co. · Course Operations & Student Success