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Getting Started

General questions before you reach out
What does Després & Co. actually do?

Course operations support for solo course creators and coaches — student inbox, enrollment, platform data entry, and GoHighLevel/Thinkific/AccessAlly work, billed hourly.

Who do you typically work with?

Solo course creators and coaches in the US, UK, and Australia running a course or membership on Thinkific, AccessAlly, GoHighLevel, or a similar platform.

Do I need to know exactly what I need before I contact you?

No. Tell me what's taking up your time — student support, enrollment, or platform issues — and we'll figure out the right starting point together.

Do you work with clients outside the US?

Yes — the US, UK, and Australia are the primary regions, but reach out if you're elsewhere and we'll see if it's a fit.

What's the first step if I want to work with you?

Book a 5-hour trial block. It's the lowest-risk way to see the work quality on your own course platform before committing to anything ongoing.

Services & Course Ops

What's included, and how it's scoped
What's the difference between Course Operations Support and the GHL/Platform Specialist add-on?

Course Operations Support covers the day-to-day: student inbox, enrollment, data entry, onboarding. The GHL/Platform Specialist add-on covers the technical side — GoHighLevel, Thinkific, and AccessAlly setup, fixes, and launch-week support.

How long does a Trial Block take to complete?

Five hours of work, usually completed within a few business days depending on the task and how quickly we can align on scope.

What do you need from me during a Trial Block or onboarding?

Access to whatever's relevant — your support inbox, CRM, or platform login — plus a quick conversation about what's taking up your time. That's usually it.

Do I need the Trial Block before Course Operations Support?

No, but most clients start there anyway — it's the lowest-risk way to see the work firsthand before committing to ongoing hours.

Can I book the GHL/Platform Specialist add-on without starting on Course Operations Support first?

Yes — if the technical side is your main pain point, we can start there directly.

Pricing & Investment

What things cost, and why
How much does Course Operations Support cost?

$18/hr, billed hourly. The GHL/Platform Specialist add-on is $28/hr. The Trial Block is a $90 flat rate for 5 hours.

Why is Course Operations Support hourly instead of a flat retainer?

Straightforward hourly pricing means you're never paying for hours you don't need, and you can scale up or down as your course business changes.

Is there a contract or long-term lock-in?

No long-term contracts. Ongoing hours continue for as long as they're useful to you, and either of us can pause or end things with notice.

Do you offer payment plans?

Hourly work is billed as it's completed, so there's no large upfront payment to plan around. Reach out if you have a specific billing question.

Process & Support

How working together actually goes
What happens after I book a Trial Block?

We get clear on what's taking up your time, then start on one real task on your actual course platform — no proposals, no guessing.

How fast will I hear back after reaching out?

Within a day or two, always. No sales call required to get a straightforward reply about whether it's a fit.

Do you offer ongoing support after the Trial Block?

Yes — most clients move to ongoing hourly support for student inbox management, enrollment, or platform work once the trial block confirms it's a fit.

What tools and platforms do you work with?

GoHighLevel, Thinkific, and AccessAlly directly, plus the everyday admin stack — CRM, help desk tools, Google Workspace, Slack, Notion.

For Strategists — GHL Mastery & AIM DNA

A separate path, built for fellow systems strategists and agencies
I'm a systems strategist, not a founder. Is this still for me?

These course-ops services are built for course creators and coaches specifically. If you're a fellow strategist, GHL Mastery and AIM DNA are the better fit.

What's the difference between GHL Mastery and AIM DNA?

GHL Mastery is the training program; AIM DNA is the licensable system built from it. Full details are on their respective pages.

Do I need to go through all six GHL Mastery tracks in order?

No — the tracks are designed to be taken in the order most relevant to where you are right now.

What exactly is AIM DNA?

A licensable system built on the same infrastructure principles behind Després & Co.'s own client work.

Can I build client websites and funnels inside AIM DNA?

Yes — that's the core use case it's built around.

How do I get pricing and enroll in GHL Mastery?

Reach out directly and current pricing and enrollment details will be shared.

Technical & Platform

How things actually run behind the scenes
Do I need to be tech-savvy to work with you?

No — that's the point. You focus on your students and content; the platform side is handled by someone who's already run it before.

What if I already have a course platform or GHL account set up?

That's the most common starting point — we work inside what you already have rather than rebuilding it from scratch.

Do you work directly inside Thinkific and AccessAlly, or only GoHighLevel?

All three — genuine, direct experience with GoHighLevel, Thinkific, and AccessAlly, not just one specialty pretending to cover the rest.

What happens to my systems if I ever stop working with Després & Co.?

Everything stays yours — your platform, your accounts, your data. Support simply stops; nothing is held hostage.

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Still Have Questions?

Ask Us Directly. We Reply Personally.

No FAQ covers everything. Send a message and get a real reply within one business day, or book a trial block if you already know you're ready.

DESPRÉS & CO.

"Fifteen years of getting it done — seven of them running a course platform."

Course operations support for creators and coaches — so you can focus on your students, not your inbox.

For Strategists

© 2026 Després & Co. · Course Operations & Student Success